Line Service Technician
Job Summary
Line Service Technicians are responsible for safe ground operations on the airfield and delivering outstanding customer service. Our Line Service Technicians provide ground services for private aircraft by anticipating the needs of our customers, ensuring safety and service are top priorities, and maintaining a clean and comfortable environment for all who visit our FBO locations.
Core Schedule
- Variable – Airport open 7 days/week 6:00 a.m. – 8:00 p.m.
- On call or evening/weekend hours required.
You would be responsible for
- Parking and marshaling aircraft
- Aircraft towing on ramp and in/out of hangars
- Aircraft fueling
- Safety First Mentality recognizing and practicing all safety policies and procedures.
- Sort, route, load and unload packages from aircraft.
- Operate tugs, trucks, and follow me vehicles (includes providing transport for flight crews and passengers
- Quality Control for Fuel Farms
- Direct and coordinate ramp movement for all arriving and departing aircrafts
- Operation of Point of Sale, including accurate billing to customers. (Location Specific)
- Other Responsibilities includes initiatives to provide concierge level service to our patrons
- Upselling customers to increase revenue at your assigned location
Minimum Qualifications
- Prior Experience in General Aviation and Line Service strongly preferred
- High School Diploma or General Education Degree (GED) equivalent.
- Excellent interpersonal, verbal, and written communication skills.
- Must regularly lift and/or move up 50lbs.
- The employee must regularly be able to stand for up to 8 hours, while bending, kneeling, stooping, and reaching.
- Proficient computer skills.
- Must possess a valid state Driver’s License.
- Previous customer service experience preferred.
- Must successfully pass background check and drug test
- Ability to read and respond to E-Mail communications.